Your refund will be returned to you via the same method you used to pay.
#ADZE TOOL FOR SALE FULL#
Once this inspection is completed and passed, a full refund will be issued minus any delivery charges you chose to pay when ordering. Once the item has been received, our returns department will carry out an inspection to ensure the item is still in brand new condition. WE ARE NOT THE WATCH/HANDBAG COMPANY - please go to Return address: The parcel can take up to 7 working days to be returned to us, unless sent via special delivery.Any damage caused on the way back invalidates our return policy. If returning, please make sure the item is packaged correctly so it’s not damaged in transit, as you (the customer) are responsible until it reaches us.
All items must be returned in an “as sold state”.This is to make sure no problems/damages occurred during transit. We can’t be held responsible for any issues reported after this time. Any damaged or faulty items must be reported within 7 days of receipt.
WE ARE NOT THE WATCH/HANDBAG COMPANY - please go to Items must be opened and checked once received. If you require to return your item(s) please get in touch with us on the details below or simply reply to your order confirmation requesting a refund. We will make every effort to describe all our products as correctly as possible. However, we understand occasionally not all items received are as you expected and therefore, we offer a ‘Free 14 Day Return Policy’. Please note we do not currently offer this service for Northern Ireland, Republic of Ireland as well as international customers. We offer a ‘Free 14 Day Return Policy’ for UK customers. If you need a last moment gift please email and or choose to pay for the next day delivery option by telephoning us directly After this time we can post but we can not guarantee delivery. Our last UK Shipping date is usually 10 days before Christmas or 5 working days. Our last Overseas and European shipping date is one month before Christmas. Please order in advance and please be patient during this time NOTE- We are seeing severe delays through EU customs with parcels taking ALOT longer than normal to arrive. This charge is not included in the sales price on our website and will be an additional charge. The cost will depend on your countries customs duties. We have no problems sending goods/items to the EUīut please bear in mind that due to EU legislation, all goods coming from outside the EU may incur customs charges.
International Please note that as of January 1st 2021 the UK has left the the EU. Please contact us if you require further information. The delivery times will vary depending on the destination country too. Again, items under 2kgs are shipped using royal mail and any orders over 2kgs are shipped by courier service. International shipping are again weight based and costings also vary with your country of origin. These orders are dispatched the next day and arrive within 48 hours. All UK orders over 2kgs are dispatched by courier company such as TNT or DPD or similar. This takes can take up to 5 working days to arrive. UK orders under 2kgs are dispatched by royal mail first class signed for unless otherwise stated. WE ARE NOT THE WATCH/HANDBAG COMPANY - please go to DeliveryĪll UK orders are dispatched within 24 hours.
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